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Manage commission tiers

Audience: operators · Scope: Commission Tiers and Commission Tiers Import · Last reviewed: 2026-07-12

What this does — Commission tiers define the commission rates that apply to sales (for example a Decorative tier at 12.5%, a Buysell tier at 25%, Specifiers at none). You can edit tiers by hand, or refresh them in bulk from a spreadsheet with the import.

Before you start​

  • Be signed in — see Log in to the admin area.
  • The menu has two related entries: Commission Tiers (the tiers themselves) and Commission Tiers Import (the bulk refresh).

Edit tiers by hand​

The Commission Tiers list

  1. Click Commission Tiers in the menu. Each row is a named tier (its rate is usually noted in the name, for example Tier ID 1 (Decorative 12.5%)).
  2. Click Add to create one, or a tier to edit its rates, then Save.

Refresh tiers from the spreadsheet​

When the commission structure is maintained in a master spreadsheet, use the import rather than editing each tier by hand.

  1. Click Commission Tiers Import in the menu.
  2. Run the import (it reads the configured spreadsheet and updates the tiers to match).
  3. Check the Commission Tiers list afterwards to confirm the rates look right.

What happens next​

  • The updated tiers apply to commission calculations on sales going forward.

Good to know​

  • Import mirrors the spreadsheet. If a commission rate looks wrong after importing, fix it in the source spreadsheet and re-run — don't hand-edit a tier that the import will overwrite next time.
  • Not sure which tier applies to whom? Tiers are matched by customer/product type — check with your Beta-Calco contact before changing rates, as they affect what the sales team is paid.

Screens and labels can differ slightly between environments — if a label doesn't match what you see, check with your Beta-Calco contact.